WHY CHOOSE US?

ATTRACTIVE PROMOTIONS WHEN BEING A MEMBER OF NAM AN MARKET

ATTRACTIVE PROMOTIONS WHEN BEING A MEMBER OF NAM AN MARKET

MEMBERSHIP POLICY

(Implemented on 01.07.2023)

A.  PURPOSE:

  • To provide incentives for customers when shopping at Nam An Market.
  • To maintain and continuously develop meaningful relationships with Nam An Market valued customers.

B.  APPLICABLE TO: All customers, hereby referred to as "Customers". This excludes Nam An International Investment Co., Ltd. Employees, as they are registered under a separated employee benefits’ program. 

C.  REGISTRATION FOR THE "NAM AN LOYALTY" MEMBERSHIP PROGRAM:

MEMBERSHIP LEVEL

ELIGIBILITY

MINIMUM PURCHASE VALUE

ACCUMULATED “NAM AN LOYALTY” POINTS

MEMBER

Customers are eligible for membership registration upon their first purchase at Nam An Market.

25,000 VND

1000

SILVER

Registered members with an accumulated purchase value of VND 30,000,000 from their latest membership review date.

25,000 VND

1500

GOLD

Registered members with an accumulated purchase value of VND 100,000,000 from their latest membership review date.

25,000 VND

2000

 

* For all Nam An Loyalty registered members, every purchase with a minimum value of VND 25,000 will be accumulated as “Nam An loyalty” points. The conversion rate from purchase values to “Nam An loyalty” points is based on the membership level outlined per thissection C ;

* Registered members can redeem their “Nam An loyalty” points as in-store payback, where 1 accumulated “Nam An loyalty” point = 1 VND

D.  MEMBERSHIP BENEFITS:

MEMBERSHIP LEVEL

“NAM AN LOYALTY” BENEFITS

BIRTHDAY REWARDS

 OTHER DISCOUNTS

MEMBER

Members can convert “Nam An Loyalty” points into e-vouchers when they gain 50,000 loyalty points or more. 

Not applicable

General Nam An Market discount campaigns

 SILVER

100K E-voucher

10% discount on liquor and wine

5% discount on Nam An Market direct import products

General Nam An Market discount campaigns

GOLD

500K E-voucher

15% discount on liquor and wine

10% discount on Nam An Market direct import products

General Nam An Market discount campaigns

E.  OTHER BENEFITS:

MEMBERSHIP LEVEL

OTHER BENEFITS

MEMBER

 - Double loyalty points for purchases made on the 25th  of every month

- Earn 1,000 loyalty points for every customer survey

- Free shipping in HCM inner city (only applicable for Gold members)

 

- Members who upgrade their membership level from Member or Silver to Gold after our membership review date will receive 100,000 points as a reward."

 

 SILVER

GOLD

F.  TERMS AND CONDITIONS:

1. Membership Registration:

  • To register for the Nam An Loyalty Membership program, please scan the QR code on your purchase receipt, or go to the following link and fill in your information to register:
  • Membership registration link: https://khaosat.me/survey/dang-ky-khach-hang-thanh-vien-tai-nam-an-market-c904273
2. Membership Retention and Upgrades
    •  
  • Members must achieve the minimum purchase value corresponding to their membership level, or purchase a minimum of 24 transactions and reach 70% of the minimum purchase value corresponding to their membership level (within 1 year from membership start date).
    •  
  •  Nam An loyalty points are redeemable within 2 years from the first date of accumulation.
    •  
  •  Memberships are reviewed annually for upgrades on a quarterly basis: First quarter, second quarter, third quarter and fourth quarter.
  •  Members with no purchases for twelve (12) months will automatically lose their membership; if they wish to retain their memberships, they can re-register as new members.
3. Membership Agreement:
    •  
  • For Nam An Market, to provide the best service to our valued customers, customers need to provide the necessary personal information required, such as: name, phone number, date of birth, address. Nam An Market only request minimal information that is relevant to our service. If Nam An Market is not provided with the necessary information to contact members, Nam An Market is exempted from payments of incurred benefits and of accumulated loyalty points.
    •  
  • Members are immediately issued with membership codes upon registration. Membership codes are activated onto our system within 03 working days. Nam An Market will stop providing plastic membership card, as part of our sustainability initiatives and our commitment to deliver faster, and better, customer service.  
    •  
  • Customers register to the Nam An Loyalty Membership program have agreed with the defined benefits, rewards, terms and conditions set out by Nam An International Investment Co., Ltd.
    •  
  • Nam An International Investment Co., Ltd. reserves the right to alter Nam An Market membership policy to adapt to our changing business needs, when necessary. All membership policy alterations will be notified and posted on all Nam An Market stores.
    •  
  • For customers with active memberships created before 01.07.2023, Nam An Market will transfer the benefits associated with the customer’s previous membership level to corresponding benefits associated with the corresponding membership level, in accordance with the newly issued membership policy.
4. Membership Program Effective period:
  • This membership policy is effective from 15.03.2024 until further notice of change; the membership policy previously issued will expire at 24:00 on 14.03.2024 based on the Vietnam time zone
  • Valued customers need to check information about the accumulated points or request to exchange points for expenses or have any inquiries requiring support, please contact Nam An’s hotline at 0903.166.228 for timely assistance.
BOARD MEMBER REPRESENTATIVE
 
 
MR. VO TAN THANH

Added to cart

Added to wishlist