Delivery & Return Policy

I. Delivery Policy

Confirm order & Delivery

- When you ordered successfully, customer service staffs will contact you to confirm your order and send delivery information via email, hotline or SMS as soon as possible.

- Nam An Market will contact you by phone before delivery.

- In order to confirm order quickly, please provide correct and complete information regarding the delivery or terms and conditions of the promotion (if any).

Area of delivery

Nam An Market only deliver within HCM city.

Delivery Fee

Free delivery for bill from 300.000vnd and within 5km


Order Value


>= 500.000đ

200,000đ - 500,000đ

Not applicable for orders less than 200,000 VND

Thao Dien District

Free ship

Delivery time up to 2 hours after receiving the order (except holidays)

Dist 1 > 12, Tan Binh, Tan Phu, Go Vap, Binh Thanh, Phu Nhuan, Tan Binh

<= 3km

Free ship


4km - 6km



7km - 10km



Binh Chanh, Hoocmon, Binh Tan

< 15km


Not applicable

>= 15km

Not applicable

Other provinces

Customer pay

 - Applicable for orders are dried products over 2.000.000đ.
 - Delivery time from 1 to 4 days, depends on delivery method.